Helpdesk Administrator

Temporary Help Desk Operative

**Minimum of x1 Month**

Broughton

You will be working for one of the largest Facilities Maintenance Companies in the World. They are a well-known global company who specialise in the Commercial, Industrial, Retail, Government, Healthcare and Educational sectors.

They are looking to recruit a Help Desk Operative based at a prestigious site in Broughton. This is a Permanent

You will be part of the Hard Services Team carrying out planned and reactive maintenance.

To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

This is a fantastic opportunity for someone who is ambitious with the drive to progress within the company!

Duties:

Answer customer switchboard calls efficiently and transfer to the correct department
Ensure QHSE documentation is maintained and readily available using company systems e.g. Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
Log tasks on Concept Helpdesk system and assign to the correct engineer
Monitor CAFM system on site including PPM records and reactives ensuring that we remain within contractual SLA
Running CAFM Reports as required.
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.

What you will need:

UK / EU citizen or valid work permit
Administration experience
Excellent communication skills – both written and verbal
Customer service experience
Good working knowledge of Microsoft Office

The offer:

Mon-Fri 7am-5pm
£18,000 to £18,500 Dependent on experience

Apply with CV FAO Sharon or call 0161 519 5505

Job Type	Permanent Part Time
Location	Broughton
Area
Sector	Administration
Salary	£15000-19999 per year
Start Date	15th February 2021
Advertiser	remoteapi
Job Ref	Shaz-Hlpdesk--Brotn

Helpdesk Administrator

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